Our aim is to make you aware of the specific aspects relating to the processing of your data, including: the purpose of the processing, the contact details so that you can exercise the rights to which you are entitled, the retention periods for the information and the security measures we adopt to protect your privacy.
INFORMATION WE PROCESS
In TakeTheTopo SC we may collect the following personal data: name, surname, address, postal code, town, province, NIF or NIE, landline, cell phone, gender, date of birth. All data is provided by you either because you provide it to us verbally when you place an order/purchase in our stores, or because you register on our website, app or newsletter through the corresponding forms.
PURPOSE AND USE OF DATA
We will use your personal data for the following purposes:
- Shopping. Manage your purchases, make reservations of those products that we do not have availability at the time of purchase, bring to fruition the contractual relationship, etc..
- Online store. Manage orders placed through the web, send you information on the status of deliveries and process product returns.
- Customer service. To attend to requests for information, complaints and other questions that you may ask us.
- Legal obligation. Comply with the legal obligations arising from the contractual relationship, for example, perform the billing of contracted services.
- Marketing. To keep you informed about our promotions, news, events and other news that may be of interest to you.
- Manage your rights. To attend to your rights regarding the protection of your personal data.
Failure to provide personal data for the purposes that we have indicated, is the impossibility of registering in our online store, place orders, provide the requested service, or receive information about products and services TakeTheTopo SC.
LEGITIMATE BASIS FOR PROCESSING AND STORAGE PERIOD
We will treat your data according to the following bases of legitimacy:
Execution of a contract
Your data will be necessary to execute the contract of sale, not providing this data means the impossibility of providing the requested service (manage orders, make online purchases, meet your requests for information, etc.) In this case, the data will be retained for the duration of the business relationship).
In TakeTheTopo SC we must comply with a number of legal obligations for which it is necessary to process your data, for example the issuance of sales invoices. The data will be kept for the legally required periods.
In the event that we send you by email, sms or any other electronic means marketing material (promotions, news, etc.) we will have your consent.
The data will be kept as long as you do not ask us to unsubscribe.
We inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of the treatment based on the consent prior to your withdrawal.
AUTOMATED DECISIONS AND PROFILING
We inform you that TakeTheTopo SC does not carry out data processing based on automated decisions including profiling.
COMMUNICATION OF YOUR DATA
Your personal data may be accessed by entities related to TakeTheTopo SC called processors, such as accounting and tax consultants, service providers, maintenance companies, etc..
We may also communicate your data to public administrations and agencies for the fulfillment of legal obligations (for example to the Tax Agency).
The service providers we hire are located in the European Economic Area, so we do not make international data transfers.
You can exercise the following rights:
Right of access
You have the right to obtain confirmation as to whether or not TakeTheTopo SC is processing data concerning you, as well as to access the following information: the purposes of the processing; the categories of data being processed; the recipients or categories of recipients to whom the data have been or will be disclosed; if possible, the intended period of storage of the personal data or, if this is not possible, the criteria used to determine this period.
Right of rectification
You have the right to rectify your personal data when they are inaccurate. You also have the right to complete it when it is incomplete. If you are registered on our website, it may be easier for you to correct them directly by modifying your profile.
Right to erasure/right to be forgotten
You have the right to have your personal data deleted when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and the processing is not based on another legal basis.
Right of restriction
You have the right to request the limitation of data processing, in which case we will only keep the data for the exercise or defense of claims.
Right of portability
You have the right to receive the data concerning you in a structured, commonly used and machine-readable format and to transfer it to another controller when the processing is based on consent or a contract and is carried out by automated means.
Right to object
You have the right to object to the processing of your personal data when it is subject to processing based on the public or legitimate interest pursued by TakeTheTopo SC including profiling. In such a case, TakeTheTopo SC will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
Right to lodge a complaint
You have the right to lodge a complaint with the Spanish Data Protection Agency.